Decorated products are generally received in 5-10 business days. The global pandemic has created global supply shortages including apparel and plastisol ink. Supply shortages and courier delays may lead to some delays. We make all attempts to supply your product in 5-10 days
Not all apparel is print-ready. Customer-supplied goods will require one extra piece for testing. Machine and human errors do occur. We can guarantee customer supplied goods. Up to 3-5% of supplied goods may have an error. Customer-supplied goods may take longer than 5-10 business days to decorate.
We are open Monday – Friday 9 AM – 5 PM. Weekend appointments do require us to schedule an employee for overtime in advance.
We are a wholesale manufacturing facility and are not equipped with a retail storefront. We love to see our customers and you may make an appointment to come to the shop. Please keep in mind that we must shut down production for safety reasons. We do not have a storefront and therefore do not have racks of samples. Samples will be shipped to you and charged at the standard shipping rate.